Terms and conditions for the supply of goods through the Shaan Atari’s online store (shaanatari.com). These Terms and Conditions shall apply to all contracts entered into by Shaan Atari (“Shaan Atari “, “we”, “our”, or “us”). By placing your order with us you are accepting these Terms and Conditions. Where you do not accept these Terms and Conditions in full, you do not have permission to access the contents of this website and should cease using it immediately.
SITE ACCESS AND CHANGES
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period. We aim to update our site regularly, and may change the content at any time, including the product details and pricing without notice. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. You are also responsible for ensuring that all persons who access our site through your Internet connection are aware of these terms, and that they comply with them.
No contract will exist between you and Shaan Atari for the sale of any product unless and until Shaan Atari has accepted your order with a confirmation email and a full payment is taken from your credit / debit card. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.
Shaan Atari reserves the right not to accept your order in the event that we are unable to obtain authorisation for payment, if shipping restrictions apply to a particular item, if the item ordered does not satisfy our quality control standards and is withdrawn, out of stock or if there is an error in pricing or content. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable for any indirect or consequential loss, damage or expenses arising from not accepting your order and we shall have no liability to you by way of compensation other than to refund the amount paid for the goods in question.
By purchasing on this site you confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment we will not be liable for any delay or non-delivery. Payment can be made by Visa, MasterCard, American Express, Visa Debit and any other methods that may be advertised on the site. All credit/debit card transactions on this site are processed using Sagepay or PayPal, which are secure online payment gateways which encrypt your card details in a secure host environment.
The prices payable for ordered goods are as set out in our website in GBP (UK Pounds). Delivery charges will be clearly displayed when selected and included in the total cost.
Please note international orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. The recipient of the order is the importer of record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. Shaan Atari does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country, if you have any questions, please contact your local customs office for more information.
Unless you cancel your order within 7 working days after full payment has been made, acceptance of your order and completion of the contract between you and Shaan Atari will be completed when the goods have been dispatched.
To cancel your order you must notify us of your decision by emailing us at email@example.com using the subject heading ‘Cancellation’ and supplying your order number and address. Any returns after the 7 day period stated above will be at the discretion of Shaan Atari.
DEFECTIVE AND DAMAGED ITEMS
All parcels must immediately be opened in the presence of the Courier upon receipt of the goods, to verify that the Goods are contained in the parcel are untampered with and undamaged. You acknowledge that if you fail to do this and subsequently find the Goods are not contained therein, or have been damaged during delivery, we may not be able to claim against the Courier or against our insurers. Accordingly, if you do fail to this, you agree that you will be solely liable for any such loss or damage and shall waive, release and indemnify us from and against any claims relating thereto, to the fullest extent permitted by applicable law.
If you should receive an item that is defective, damaged or not what you ordered, please contact us at firstname.lastname@example.org within 7 working days. We will help you resolve any issues as quickly as possible by replacing the item.
REFUNDS AND EXCHANGES
Each piece of Shaan Atari item is made to a very high standard, however if you notice some defect or a fault in our item, we may be able to offer an exchange for another piece, providing sufficient evidence can be provided. In the unlikely event that you are unhappy with your order please don’t hesitate to contact us via the form provided on our website here: https://www.shaanatari.com/contact. We will happily refund items within 7 days of receipt, providing it is returned in its original packaging with no signs of use or misuse. Please use the contact us form and we will respond with return instructions within 24 hours. We strongly recommend you use a trackable service such as royal mail recorded delivery. Please ensure that you clearly mark the goods as returned goods on any customs or postal forms. All returns must be sent by registered mail. We will refund the total amount you have paid for the goods except postage and packaging. Please use the following returns address: SHAAN ATARI PO BOX 67992 LONDON SW4 4ES.
PROCESSING YOUR REFUND
Upon receipt of items, the credit or debit card originally used for the purchase will be credited with the cost of the goods minus the delivery charges (exceptions may apply). We will process your refund within 48 hours of receipt. Your credit card company may take 4-7 working days to credit your account.
The entire content of the website, including all images, design, copyright, trademarks and other intellectual property rights it contains, including the use of the name Shaan Atari is the sole property of Shaan Atari. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise. By using this service, you agree that you will not attempt to undermine the integrity of this website.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy.
In no event shall we be liable for any personal injury, loss of business, loss of profit, loss or corruption of data or for any indirect or consequential loss by the purchase or use of our goods, and except for liabilities we have expressly not excluded, our total aggregate liability arising under the service supplied or otherwise relating to the products shall be limited to the total of the amount the goods purchased.
These terms and conditions set out the entire agreement between you and Shaan Atari in respect of the sale, purchase and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms and conditions are binding on us unless agreed by us in writing.
This Statement of Privacy applies to the shaanatari.com website (the Website) and governs data collection, processing and usage. By using the Website, you consent to shaanatari.com data practices described in this statement. If you do not agree to any part of this Statement of Privacy, then you should stop accessing the Website.
Capitalised terms in this Policy have the following meanings:
“Customer” means a prospective, current or former customer of shaanatari.com. The term shall also include any individual agent, employee, representative, customer or client of shaanatari.com where shaanatari.com has obtained his or her Personal Data from such Customer as part of its business relationship with the Customer.
“Data Subject” means an identified or identifiable natural living person about whom Personal Data is being processed.
“Employee” means an employee (whether temporary, permanent, part-time or contract) of shaanatari.com An employee may be a resident of a country within the European Economic area.
“Europe” or “European” refers to a country in the European Economic Area.
“PersonalData” as defined under the European Union Directive 95/46/EC, Personal Data means data that personally identifies or may be used to personally identify a person, including an individual’s name in combination with country of birth, marital status, emergency contact, salary information, terms of employment, job qualifications (such as educational degrees earned), address, phone number, e-mail address and password. Personal Data does not include data that is de-identified, anonymous, or publicly available. For Switzerland, the term “person” includes a natural person and a legal entity, regardless of the form of the legal entity.
“SensitiveData” means Personal Data that discloses a Data Subject’s medical or health condition, race or ethnicity, political, religious affiliations, sexual orientation, or trade union membership.
“ThirdParty” means any individual or entity that is neither shaanatari.com nor a shaanatari.com employee, agent, contractor or representative.
Collection of your Personal Data
shaanatari.com may collect and process Personal Data, such as your e-mail address, name, home or work address or telephone number. If you purchase shaanatari.com products and services, we may collect and store billing and credit card information. shaanatari.com may also collect anonymous demographic information which is not unique to you, such as your postal code, age, gender, preferences, interests and favourites.
Information about your computer hardware and software also may be automatically collected by the Website. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by shaanatari.com for the operation of the service, to maintain quality of the service and to provide general statistics regarding use of the Website.
Please keep in mind that if you directly disclose Personal Data or Sensitive Data through the Website’s public message boards, this information may be collected and used by others.
shaanatari.com encourages you to review the privacy statements of websites you choose to link to from the Website, so that you can understand how those websites collect, use and share your information. shaanatari.com is not responsible for the privacy statements or other content on websites outside of the shaanatari.com family of websites.
Use of your Personal Data
shaanatari.com collects and uses your Personal Data to operate the Website and deliver the services. shaanatari.com will send one welcome email following registration to all registered users. We will also periodically send service updates to registered users.
shaanatari.com may also use your Personal Data to inform you of other products or services available from shaanatari.com and its affiliates, where you have consented to be contacted for such purposes. shaanatari.com may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered, although you do not have to respond to such surveys.
Storage of Personal Data
Any and all personal information that we may collect will be collected, used and held in accordance with the provisions of General Data Protection Regulation (EU 2016/679) and your rights and Our obligations under that Act. As part of the services offered to you through the Website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA). It may also be processed by Employees operating outside the EEA who work for us or one of our suppliers. By way of example, a transfer of your information may happen if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA.
If we transfer or store your information outside the EEA in this way, we will take all steps reasonably necessary to ensure that your privacy rights continue to be protected and treated securely as outlined in this Statement. If you use our service while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with these services. By submitting your Personal Data, you agree to this transfer, storing or processing by us.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
shaanatari.com keeps track of the websites and pages our customers visit within the Website, in order to determine what website services are the most popular. This data is used to deliver customised content and advertising within the Website to customers whose behaviour indicates that they are interested in a particular subject area.
shaanatari.com will disclose or share your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with any legal requirements or comply with legal process served on the Website; (b) protect and defend the rights or property of shaanatari.com; and, (c) act under exigent circumstances to protect the personal safety of users of the Website, or the general public.
shaanatari.com may disclose your Personal Data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
Disclosures/onward transfers of Personal Data
shaanatari.com does not sell, rent or lease its customer lists to Third Parties. shaanatari.com may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your Personal Data is not transferred to the Third Party without your express consent. In addition, shaanatari.com may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. shaanatari.com may share your information with Third Parties who perform tasks required to complete a purchase transaction.
All such Third Parties are prohibited from using your Personal Data except to provide these services to the Website, and they are required to maintain the confidentiality of your information by agreeing to provide adequate protections for the Personal Data that are no less protective than those set out in this Statement.
We may disclose your Personal Data to Third Parties: (a) in the event that we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets; and (b) if the Website or substantially all of its assets are acquired by a Third Party, in which case, Personal Data held by it about its Customers will be one of the transferred assets.
Sensitive Data is any sensitive data relating to you, including information about your political opinion, religious beliefs or any other beliefs of a similar nature. shaanatari.com will not process Sensitive Data about you without your express consent.
The Website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the server that you have returned to a specific page. For example, if you personalise the Website pages, or register with the Website site or services, a cookie helps the Website to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same the Website website, the information you previously provided can be retrieved, so you can easily use the the Website features that you customised.
We may use any of the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to the Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to the Website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to access all or parts of our site or to fully experience the interactive features of the shaanatari.com services or websites you visit.
Data security & Integrity
The Website secures your Personal Data from unauthorised access, use or disclosure. The Website secures the Personal Data you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
You have the right to ask us not to process your Personal Data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com
Right to access, change or delete Personal Data
Right to access: the Act gives Data Subjects the right to access information held about them, to ensure that such Personal Data is accurate and relevant for the purposes for which the Website collected the data. You may review your Personal Data stored in the the Website databases and correct, erase or block any data that is incorrect, as permitted by applicable law. Your right of access can be exercised in accordance with the Act.
You may edit your Personal Data by logging into your account or by contacting us by phone or email. In making modifications to your Personal Data, you must provide only truthful, complete and accurate information.
Satisfying Requests for Access, Modifications, and Corrections: we will endeavor to respond in a timely manner to all reasonable written requests to view, modify, or inactivate Personal Data.
Employees: shaanatari.com Employees may access and use Personal Data only if they are authorised to do so and only for the purpose for which they are authorised.
Changes to this Statement
shaanatari.com will occasionally update this Statement of Privacy to reflect company and customer feedback. shaanatari.com encourages you to periodically review this Statement to be informed of how shaanatari.com is protecting your information.
shaanatari.com welcomes your comments regarding this Statement of Privacy. If you believe that the Website has not adhered to this Statement of Privacy, please contact us at firstname.lastname@example.org